What is your Shipping Policy?
We like happy customers at Quality Sign Designer. Therefore, all orders will receive FREE Delivery to the 48 contiguous United States. Most orders will be shipped the second business day (weekdays) after order placement and will arrive based on the chosen method of delivery. The estimated arrival time for shipment will be 2 to 7 business days depending upon the shipping zip code. Once the order moves from Production to Shipping you will receive a shipping verification email giving an estimated time of delivery and a tracking number.
Please Note: Quality sign Designer is not responsible for any consequential damages you may incur. The only remedy available on a delayed order is refund of any shipping charges. In the event of consequential damages we are only liable up to the amount of the purchase for the particular order.
Which shipping methods do you use?
We ship via USPS and UPS. Options include UPS Ground, 3 Day Select, 2nd Day Air. Contact us to discuss Next Day Air availability.
What is your Return Policy?
Buying products online, especially custom “print on demand products”, requires a high level of trust from both the the customer as well as the supplier. Naturally, we want to earn your trust as well as your business. Therefore, if you are not completely satisfied with your order just let us know within 48 hours of receipt at 800-897-6083. Upon receiving your returned product (you will be responsible for return freight) we will be glad to give you a refund or replacement. This offer only applies to orders of any single product design of 2 units or less. Any order in excess of 2 units of a single product design will only be replaced if Quality Sign Designer is at fault. This offer is subject to change without notice.